About Us.

 The Ripstic Vape Mission

Welcome to the Ripstic Vape community, we are the Peoples Vape. Ripstic Vape was founded in 2012 with one goal in mind, to provide the most reliable and best tasting vaporizer for your cannabis filled daily adventures! The Titanium Coil Wickless Ceramic Chamber design is our newest addition providing the best RIP around. Ripstic Vape provides pure flavor, no burnt wicks and an EPIC Lifetime Warranty to ensure the best vape experience.

In 2014 one of our most inspirational and valuable team members was diagnosed with Hodgkins Lymphoma. She was fortunate to undergo chemo treatment immediately and finished cancer free 6 months later. Now we are almost 2 years into remission and thankful for every day. These life changing events inspired us to change the way we think and give back to the community. As of July 2017 we will be donating 1% of sales towards fighting cancer! Stay tuned for in depth details about how we plan to donate for a change.

 

Warranty

EPIC Lifetime Warranty-

Please keep your Proof of Purchase (POP) to validate your warranty.

All of our products are fully covered under our EPIC Lifetime Warranty Program:

If your Ripstic Vape product fails within the respective warranty period , we’ll send you a replacement right away.

  • Atomizers/Attachments: All atomizers/attachments have a 30-Day No-Hassle Warranty from any manufacturer’s defects. If your Atomizer/Attachment/Coil ceases to perform correctly within 30 days and does not contain illicit product, you may return it for a replacement.
  • Batteries: OG & Mini USB batteries have an EPIC Lifetime No-Hassle Warranty from any manufacturer’s defects. The Lifetime of these batteries are 12 Months. Any battery over 12 months old is void from warranty. Pro Series Batteries are a clearance/sale item and may be replaced by a Mini USB Battery.
  • Glass Items (Globes, bubblers, etc.): Glass items are only covered for manufacturing defects and must be stated within 48 hours of receiving your purchase.

Accidental damage, wear and tear, or using products contrary to proper use is not covered under manufacturers defects and will void the Epic Lifetime Warranty.

Atomizers and batteries are consumable products that will need to be replaced over time, varying on user and care.

Returns – 

Only products purchases from RipsticVape.com are available for Return. All return requests must submit a Return Request and receive an RMA (return merchandise authorization) to be eligible for a Return.

Return options available:

  • Store Credit: All purchases can be returned for store credit within 7 days of purchase.

Please submit pictures of the product being submitted for an RMA along with an order number.

Please note that all product returns are subject to inspection upon their return.

All Clearance items are ineligible for Return and are non-returnable.

Ripstic Vapes are available for Wholesale and can be customized for your brand! We have made customized pens for friends including STS9, The Untz, Robotic Pirate Monkey, BoomBox, Project Aspect, Late Night Radio, SunSquabi, Sonic Bloom, and Magnolia Miracle! Contact us to make your own customized collaboration! 

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